Testimonials

I have worked with some highly qualified, talented and wonderful HR consultants and Carole is up there with the best of them. We have been very fortunate to have her on our team. 

Carole has built trust and excellent relationships with our entrepreneurial clients who are owners/directors and senior management. She also works with people at all levels across each business.

Carole is one of the most consistent, measured and professional people I have had the pleasure of working with. She is knowledgeable and practices best practice in all she does. Her judgment, even under considerable pressure is excellent. Carole is a great listener and asks in-depth and intelligent questions, which is so important in any HR role. Carole is also a particularly capable recruiter.

Sally Hennah, Director Shine HR

Carole has worked with me primarily in the area of recruitment and we have developed a more structured process that ensures we select the right people to form a high performing team. The services provided by Carole have included drafting detailed position descriptions for new roles, screening candidates, facilitating interviews and carrying out reference checking. I value Carole's input into the selection of staff for Extenday, not only because she has built up an intimate knowledge of the business, but also because she is very thorough and insightful in her assessment of candidates and careful to ensure that they are a good fit for the company.

I find Carole to be highly professional in her approach, with a strong commitment to best practice in her consulting work but still flexible enough to adapt her services for Extenday. Working with Carole has resulted in Extenday making better hiring decisions such that we now have a great team of employees that is supporting the success of the business.

Jonathan Toye, CEO Extenday

Hi Carole, I just wanted to say thanks. The systems I set up over the last 2 years (from your courses) have saved me a lot of time. I now have an induction pack that makes employing a new person a 10 minute exercise. For my major positions I have also been rigorously interviewing / testing / referencing every person. Just this week I wanted to immediately hire a new person from gut feel from the interview on the spot. The reference checking uncovered that she was a very troublesome person (and that another person I had ranked low I ended hiring due to some glowing references). A very near bad decision that would have cost me thousands as she would have distracted me from core jobs.

Also this year I have only had 24 people leave, compared with 33 the year before (and this year I have two branches where last year I only had one) - so my turnover of staff has decreased significantly. Most of these are part-time students. etc. My main people are generally very stable now.

Jeremy Dixon, Revive Cafe

Carole has worked with Viscount Plastics (NZ) Ltd to review and update employment agreements and job descriptions for staff in our Auckland and Christchurch operations.  I now feel confident that we have accurate and legally compliant documentation in place to support effective HR processes. Carole has also supported our managers in recruiting for key positions, with the applications and interpretation of psychometric assessments.

We have found Carole very professional in her approach and she relates well to our management team and to staff.  She is careful to agree outcomes with us at the start of a project and shows a strong commitment to meeting deadlines and delivering quality results within agreed budgets.

Carole has been a pleasure to work with as her highly skilled and professional approach is further assisted by her personal passion, attention to detail and easily approachable style.  She has a strong ability to work through sensitive matters with a high degree of confidentiality and compassion. I would have no hesitation in recommending Carole's services.

Sean Delaney, Viscount Plastics (NZ)